Let us be your IT Department
How We Can HelpChat
Online Chat
NGT’s help desk is available 7am-5pm Monday through Friday to help you with your IT questions.
Click below to start an online chat session!
Ticket
Submit a Ticket
Phone
Call Help Desk
NGT’s help desk is available 7am-5pm Monday through Friday to help with your IT questions.
Call us today to help with your IT needs!
641.562.2226 or 641.592.2700
Emergency Support
If you have an after-hours emergency that cannot wait until the next business day, please call 641.562.2226 or 641.592.2700
- Listen to the the voice prompt.
- When asked, press 9.
Your voicemail will be relayed to an on-call technician who will respond to you as soon as possible to begin working the problem.
(Note: Priority 1/Emergency support is conducted on an emergency basis and will be billed at a higher rate.)
REMOTE
Remote Access
NGT is able to see what you see on your screen with remote access software. Help us see what you see!