Let us be your IT Department

How We Can Help

Chat

Online Chat

NGT’s help desk is available 7am-5pm Monday through Friday to help you with your IT questions.

Click below to start an online chat session!

Start Chat

Ticket

Submit a Ticket

Name

Email Address

Phone

Location

Summary

Details of Issue

How is this affecting you? How is this affecting you? I'm working but need something fixed. I have a workaround, but I'm hindered by the issue. This has stopped me from working.

Have you restarted your device? Have you restarted your device? Yes No

Best Time and Method to Contact You

To Be Completed By

8 + 14 =

Phone

Call Help Desk

NGT’s help desk is available 7am-5pm Monday through Friday to help with your IT questions.
Call us today to help with your IT needs!

641.562.2226 or 641.592.2700

Emergency Support

If you have an after-hours emergency that cannot wait until the next business day, please call 641.562.2226 or 641.592.2700

Listen to the the voice prompt.
When asked, press 9.

Your voicemail will be relayed to an on-call technician who will respond to you as soon as possible to begin working the problem.

(Note: Priority 1/Emergency support is conducted on an emergency basis and will be billed at a higher rate.)

REMOTE

Remote Access

NGT is able to see what you see on your screen with remote access software. Help us see what you see!

Launch